Unmarketed Labs
Studio concept

Café Arzaneh

Heritage websitePickup orderingLive ovenCamp, Pune

A century-old Irani café in Camp, online: the chalkboard menu, the house rules, and a mawa cake reserved straight from the oven.

Studio concept · not a client project

A studio concept: a fictional product we designed and built to show how we work. Not a client project.

BrandWebsiteOrdering appMotionPrototype
Batch 4 counts down. Six spots on the tray turn brass. Token 47.Phone · Pickup app

The best thing on the menu sells out by 7:52.

Café Arzaneh has been on Taboot Street since 1921: twenty-two marble tables, bentwood chairs, a wood-fired oven that has never moved, and a chalkboard above the counter. Nine batches come out of that oven every day, and the mawa cake goes first.

The site had to feel like walking in, not like a delivery app. So the homepage is marble and brass, the menu is the board as it hangs, and the house rules are the plaque by the cash counter. Then one modern idea, made to fit: every bake is posted the moment it goes in, and you can reserve your share of the tray before it comes out.

We named the café, wrote its history and its menu, designed the website and the pickup app, and built both as working prototypes with a live oven schedule.

What it had to do
  1. 01

    Keep the café's voice: the board, the rules and the bentwood chairs come first.

  2. 02

    Show the oven live, so you know what is coming out and when.

  3. 03

    Reserve from a batch in two taps, and keep it warm for twenty minutes.

  4. 04

    Order from the board itself, without a second menu to learn.

The board, as it hangs above the counter.

Chalked fresh every morning by the manager, in rupees with taxes included. On the site it is also the menu you order from: tap any line to add it to a pickup order.

Mawa Cake addedBatch 4 · pickup 8:45 am
Served 6:30 am to 10:30 pm
MENU
0BAG

CHAI & DRINKS All day

THE BAKERY Baked on the premises

PLATES Kitchen till 10 pm

Sunday special: Mutton Dhansak 360, from 12 noon till it runs outAsk at the counter about eggless bakes

Reserve yours before it leaves the oven.

Nine batches a day, each posted the moment it goes in. Pick how many, and they are set aside on the tray and kept warm at Counter 2 for twenty minutes. Try it: Batch 4 is in the oven.

FRESH FROM THE OVEN

Mawa Cake

Batch 4, from the 1921 oven

₹45each
Contains egg & dairy

Khoa, cardamom, a pinch of nutmeg. Best inside the hour.

BATCH 4 · OUT OF THE OVEN IN3 ARE YOURS · KEPT WARM TILL 9:05
02:14then 20 min warm
18 left
3
Oven live · today

Nine batches a day. Here is the morning.

  • 7:50AMMawa cakeBatch 3 · 0 of 36 leftOut at 7:52 amSold out
  • 8:40AMMawa cakeBatch 4 · 18 of 36 leftIn the ovenReserve
  • 10:00AMKhari biscuitBatch 5 · 250 g packs · 31 of 40 leftGoes in at 9:34 amNotify me
  • 11:30AMChicken puffsBatch 6 · 36 of 48 leftGoes in at 11:04 amNotify me
  • 1:00PMBuns & brunBatch 7 · lunch rush · 89 of 120 leftGoes in at 12:34 pmNotify me
  • 4:00PMMawa cakeBatch 8 · the tea-time one · 32 of 36 leftGoes in at 3:34 pmNotify me
The chalkboard menu on the tablet, with Mawa Cake added and a pickup toast in the corner.

Order from the board

The menu is the chalkboard, line for line. Tap Mawa Cake and it lights brass, the bag counts one, and a note confirms Batch 4 for 8:45 pickup.

The pickup app: Mawa Cake, six are yours, kept warm till 9:05, Reserved, Token 47.

Six are yours

Your spots on the tray glow, the label flips to kept warm till 9:05, and the button becomes your token. Pay at Counter 2, or by UPI.

House rules

Every Irani café has rules. Ours are mostly about chai.

The site carries the café's voice in its copy, not just its colours. Hand-painted in 1952, repainted in 1987, amended once in 2019 when the laptops arrived. Rule six is how the oven feature explains itself.

HOUSE RULES

by order of the management
  1. One chai buys the table for one hour. A second chai buys the second hour.
  2. Dunking the bun maska is permitted. Encouraged, even.
  3. No combing of hair at the table. No discussing property prices.
  4. Laptops are welcome after 11 am. Phone calls on speaker, never.
  5. Do not ask for credit. Do not ask for the mawa cake recipe.
  6. Reserved bakes are kept warm for twenty minutes. After that, we eat them.
The Management, 1921 and still

Four tables, one oven, and a village name.

The café's history, written for the site: Behram Arzani opened on Taboot Street in the winter of 1921. Today his great-granddaughter Shirin runs the counter.

1921Four tables and a wood-fired oven open on Taboot Street.
1948The marble table tops arrive, twenty-two of them.
1952The house rules are painted by the cash counter.
1987Second oven. The mawa cake finally keeps up.
2026Reserve from the oven, pick up warm. Same chai.

Marble, bottle green, brass and chalk.

Design system
Gloock and Instrument Serif · the voiceThe homepage line
Warm buns,
strong chai,
since 1921.
DisplayGloock
AccentInstrument
The boardANTONIO
InterfaceFigtree
Antonio · the boardChalk on bottle green
MENU
EST.1921PUNE
ColourMarble for the site, bottle green for the board, ember for the oven
Marble
#F2ECE1
Paper
#FBF8F2
Ink
#1B1511
Bottle
#122A20
Bottle 3
#24493A
Brass
#C49A52
Ember
#E2803F
Vermilion
#B4452E
Tile
#2D6A70
Wood
#2A1B13
The markAn arch, a glass of chai, two curls of steam
CAFÉ · EST. 1921Arzaneh
ComponentsThe oven card on the homepage
Fresh from the oven

Mawa cake · Batch 4

02:14to go
18 of 36still unreserved
Reserve from this batch

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